How can we help?
Quick answers for the most common questions — and a direct line to a human when you need one.
Your card & QR code
Set up your profile in the app, then share from My QR Code. Your QR opens your public web card on any phone — the other person never needs the app. You can also share your card link or a .vcf from the share sheet, or copy an email-signature link from Settings.
Scanning cards
From the dashboard, tap Scan Card to read a paper business card with AI, or use the QR scanner for Hermes cards, vCards, MECARD codes, and LinkedIn QR codes. Scanned contacts are tagged with the event where you met — verify important details after scanning.
Booking & calendar
Connect Google Calendar or Outlook under Settings → Booking and your public card offers real open time slots, so new contacts can book a meeting with you directly. You can disconnect a calendar there at any time.
Frequently asked questions
Does the other person need Hermes to exchange info?
No. Your QR code works with any phone camera — it opens your public web card, where they can save your contact (.vcf) with one tap and share their info back through a short form. Their details land in your contacts the next time you open the app.
Where do my invites go, and why is one still pending?
When you invite a contact, Hermes sends an email or text with your name and card link on your behalf. Delivery can take a few minutes; an invite shows as pending until it's sent.
How do I export contacts to my phone or CRM?
Open any contact and use the export action to save them to your phone, or export your contacts for your CRM. Your network is yours — there's no lock-in.
What does Hermes do with my scanned cards and data?
Card text is processed only to extract contact fields, and we never sell your information or share it for advertising. The full details are in our Privacy Policy.
How do I delete my account?
In the app: Settings → Account → Delete Account. This removes your profile, public card, contacts, tasks, and notifications. You can also use the form on this page to request deletion by email.
Notifications aren't arriving — what should I check?
Make sure notifications are enabled for Hermes in your phone's system settings, and that you're signed in. If they still don't arrive, send us a message with your device model and we'll dig in.
Contact support
We answer at info@pantheontechnologies.us — or use the form and we'll get back to you.